Do
you offer provisioning? Yes.
We offer Custom Provisioning at many of our bases. Your provisions will
be stowed and chilled when you arrive. Your Charter Coordinator will be
happy to help you organize your provisioning. Can
I do my own provisioning?
Some areas offer
better opportunities than others for self-provisioning. Your Charter
Coordinator can advise you. We do offer a Starter Kit to make sure you
have the basics on hand. And you may order beverages whether or not
you order provisioning.
What should
I bring with me?
Travel light and
pack in soft luggage that can be easily stowed aboard your yacht. We
suggest packing a change of clothing, toilet items, and a swimsuit in
your carry-on luggage just in case you and your bags are separated en
route.
Pack light clothing, bathing suits, and informal clothing for nightlife
ashore. You'll need tanning lotion (not oil, which stains the decks
and makes them slippery) and a hat for sun protection. We'll send you
a Cruising Guide to your sailing area when you book your charter-be
sure to take it along.
Your Charter Coordinator can tell you whether your yacht has a cassette
or CD player, so you can bring your favorite music. And, of course,
remember your camera-and plenty of film, which can be expensive outside
of the U.S.
Do I need
a passport?
You should carry your
passport whenever you travel outside the U.S.
Will you
help with airline arrangements?
Our travel agency
can help you find flights at the lowest prices available.
I’d like
to arrive at the island the night before my charter starts. Are there
places to stay?
There are hotels at
or near all of our bases. Your Charter Coordinator will make reservations
for you.
How do
I get to the base from the airport?
We can arrange your
transfer from the Airport to the Base. Ask your charter Coordinator
for help.
What happens
when I arrive at the base?
A Customer Service
person will take you aboard your yacht so you can stow your personal
gear. If you have ordered provisions and/or beverages, you'll find them
stowed and chilled. After you've settled in, you will be given a technical
briefing to familiarize you with your yacht above and below decks. We
will review your cruising itinerary and resumé, then give you
a thorough chart briefing. As soon as your briefings and formalities
are dealt with, one of our pilots will help you cast off and be on your
way.
What happens
if I have a problem with the operation of my yacht or its equipment?
Contact the base
immediately, and we will do our best to assist you quickly. We have
chase boats at every base and a core of professional service technicians
to deal with any problems that might arise
Do I have
to start my charter on a certain day of the week?
No. We let you decide
which day of the week to begin your charter, to best fit your schedule.
Some companies start new charters only on set days at their convenience.
But this is your vacation, after all.
How many
days make up a “charter week”?
On most of our Bases
your charter starts at 6.00 PM on your first day of your charter and
end at 10.00 AM on the last day of your charter. We need he in between
time to prepare the boat for the next client.
Our Charter
Coordinators are happy to answer all of your questions!
|